Welcome to galacticwinscasino.nz, the official platform for Galactic Wins. By accessing and using this website, you acknowledge that you have read, understood, and agree to these Terms & Conditions. If you do not accept any part of these terms, please stop using the platform immediately.
We reserve the right to update or modify these Terms & Conditions at any time, without prior notice. Any revisions will be effective once posted on this page, and your continued use of the platform after such changes indicates your acceptance. Should you disagree with any alterations, you can request to close your account by contacting [email protected].
1. Use of the Site
By creating an account and using the services on galacticwinscasino.nz, you agree to abide by all relevant legal and regulatory requirements. Users must not engage in any behavior that is fraudulent, misleading, or abusive. We reserve the right to deny service, suspend accounts, or restrict access if these terms are not followed.
When registering, you must provide accurate information, including your name, age, contact details, and payment data. Submitting incorrect or fabricated details, or impersonating another person, is strictly prohibited. Each user, household, and IP address is limited to one account; multiple accounts may be suspended, and any funds may be forfeited.
Account holders are responsible for safeguarding their login details. Any unauthorized activity resulting from a failure to secure your account credentials is at your own risk. If you notice any suspicious behavior, please report it to our support team immediately.
2. Eligibility & Responsible Gaming
You must meet the legal gambling age in your jurisdiction to use this platform. It is your responsibility to ensure that you comply with local gambling laws. Accounts belonging to individuals under the legal age will be closed, and any associated winnings will be voided.
Galactic Wins is dedicated to encouraging responsible gaming. Gambling should be an enjoyable form of entertainment, not a way to earn income. If you struggle to manage your gaming habits, please seek assistance. We offer a self-exclusion feature that restricts access to the platform for a specified duration. Once active, the self-exclusion stays in effect until that period has passed.
If you suspect a friend or relative is developing unhealthy gambling habits, please contact our support team for advice. Professional help is also available through organizations like GamCare and Gamblers Anonymous.
3. Deposits, Withdrawals & Wagering Requirements
All transactions must be made through approved payment methods listed on galacticwinscasino.nz. Deposits must originate from payment accounts registered in the account holder’s name. Using a third-party account may lead to the transaction being canceled and your account possibly being suspended.
Withdrawals are subject to verification procedures. We may ask for additional documents (e.g., proof of identity, residence, or funding source) before processing any withdrawal. Failure to complete verification may delay or prevent withdrawal requests.
Promotional offers, including deposit bonuses and free spins, carry wagering requirements. These conditions must be met before you can withdraw any winnings connected to such bonuses. Attempts to exploit or manipulate promotional terms may result in the cancellation of bonuses and forfeiture of winnings.
4. Prohibited Activities
Users must avoid any deceitful, exploitative, or illegal conduct on the platform. The following actions are strictly prohibited:
- Registering multiple accounts to exploit promotions;
- Colluding with other players;
- Using bots or automated software to affect game outcomes;
- Attempting to hack, reverse-engineer, or compromise site functionality;
- Providing false or misleading details during sign-up or verification.
Violating these rules may lead to account suspension, loss of funds, and possible legal consequences. Galactic Wins reserves the right to alert relevant authorities regarding suspicious activities.
5. Game Fairness & Technical Issues
Galactic Wins utilizes certified and tested Random Number Generator (RNG) technology to ensure fair results. However, if a technical malfunction occurs, any bets affected may be voided and any associated winnings reversed.
If a game session is interrupted due to server difficulties, try refreshing the page or logging in again. Should problems continue, please contact customer support with the relevant game details and timestamps. We accept no responsibility for losses caused by connection issues or third-party technical disruptions.
6. Intellectual Property
All content, images, trademarks, and game mechanics on galacticwinscasino.nz are the exclusive property of Galactic Wins. Any unauthorized copying, distribution, or alteration of platform materials is strictly forbidden. Users may not use brand names, trademarks, or copyrighted materials for personal or commercial use without prior written consent.
7. Account Termination & Suspension
At our sole discretion, we may terminate or limit access to any user account found to be breaching these terms. In these situations, we reserve the right to invalidate bets, withhold winnings, or prevent further participation on the platform.
If you want to close your account, please contact our support team. After account closure, any remaining balances (excluding bonus funds) will be returned, provided that no breach of these terms occurred.
8. Limitation of Liability
Galactic Wins services are offered “as is,” without any explicit or implied guarantees. We cannot be held responsible for:
- Loss of funds due to user negligence;
- Service interruptions caused by third-party providers;
- Unauthorized account access resulting from weak password security;
- Technical glitches beyond our direct control.
Players accept that gambling carries inherent financial risk, and Galactic Wins is not responsible for personal losses.
9. Dispute Resolution
If a dispute arises, please contact our customer support first for a resolution. If the issue remains unresolved, it may be referred to an independent gaming authority.
Any decisions made by Galactic Wins regarding game outcomes, promotions, or account status are final.
10. Governing Law
These Terms & Conditions are governed by the laws of the jurisdiction where Galactic Wins operates. By using this platform, you agree to the exclusive jurisdiction of local courts for any legal matters related to these terms.
11. Contact Information
If you have any questions about these Terms & Conditions or other concerns, please reach out to our support team at [email protected].
By accessing galacticwinscasino.nz, you confirm that you have read, understood, and agree to these Terms & Conditions. If you do not consent, please discontinue using the platform immediately.