At Galactic Wins, we take your privacy seriously and are committed to handling your personal data responsibly. This Privacy Policy outlines how we collect, use, store, and safeguard your information while you enjoy Galactic Wins on our platform. By using our website, you agree to the practices described in this policy.
Data Collection and Use
We collect personal information to provide and improve your gaming experience. The data we gather may include:
- Basic account details (name, email address, phone number, date of birth);
- Payment information (for secure deposits and withdrawals);
- Device and technical data (IP address, browser type, operating system, gaming activity);
- Communication history (emails or messages exchanged with our support team).
We use this data to:
- Verify and manage player accounts;
- Process transactions securely and prevent fraud;
- Comply with legal and regulatory requirements;
- Offer customer support and respond to inquiries;
- Enhance user experience through analysis of gaming trends.
Data Security
We prioritize the security of your personal information, implementing strict measures such as encryption, firewalls, and controlled access to prevent unauthorized use or disclosure of your data.
Cookies and Tracking Technologies
We use cookies and similar tools to improve site functionality, personalize content, and analyze user behavior. Cookies help us:
- Remember your login details and game preferences;
- Provide relevant promotional offers;
- Monitor website performance and detect fraudulent activity;
You can manage or disable cookies through your browser settings.
Your Rights as a User
Under applicable data protection laws, you have the right to:
- Access – Request a copy of the personal data we hold.
- Correction – Ask us to correct inaccurate or incomplete information.
- Deletion (“Right to be forgotten”) – Request the removal of personal data no longer required for its original purpose.
- Restriction – Request limited processing of your data in certain circumstances.
- Portability – Receive your personal data in a structured, machine-readable format and transfer it to another provider.
- Objection – Object to certain data processing, such as for marketing.
- Revoke Consent – Withdraw any previously given consent regarding data processing.
If you wish to exercise any of these rights, please contact our support team at [email protected].
Responsible Gaming and Data Protection
As part of our commitment to responsible gaming, we provide options like deposit limits, session reminders, and self-exclusion measures. If you need help managing your gaming habits, please reach out to our support team.
Third-Party Data Sharing
We do not sell or share your personal data with unauthorized third parties. However, we may disclose your information to:
- Payment processors for secure transactions;
- Regulatory authorities to fulfill legal obligations;
- Fraud prevention services to ensure fair and safe gameplay.
All external partners operate under strict confidentiality agreements and comply with relevant data protection laws.
Changes to the Privacy Policy
We may occasionally update this Privacy Policy to reflect changes in regulations or company practices. Any updates will be posted on our website, and you will be notified if significant changes affect how we handle your data.
Contact Us
If you have any questions or concerns regarding your personal data, privacy rights, or this policy, please contact our support team at [email protected].
By using galacticwinscasino.nz, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.