At Galactic Wins, our focus is on delivering a smooth and enjoyable gaming experience for every player. Whether you have questions about Galactic Wins, need help with your account, or want to share feedback, our support team is here for you.

You can reach us at [email protected], where our customer service agents can assist with:

  • Account registration and verification;
  • Deposits, withdrawals, and payment queries;
  • Technical support for gameplay or platform features;
  • Information on promotions, bonuses, and rewards;
  • Responsible gaming tools, including self-exclusion and deposit limits.

We believe in clear communication and strive to respond to every inquiry promptly. Our aim is to foster a transparent, fair, and engaging gaming atmosphere. If you encounter technical issues, transaction delays, or any other concerns, please don’t hesitate to get in touch. We take all feedback seriously and continually work to improve our platform.

For business inquiries, partnership opportunities, or media requests, please also use [email protected] and include the relevant details of your proposal.

We value every player and are always here to support you. Enjoy your Galactic Wins adventure, and feel free to reach out if there’s anything we can do to enhance your experience at galacticwinscasino.nz!

45 Mitcham Avenue, Forest Lake, Hamilton 3200, New Zealand